Privacy Policy

What we collect

Account information, order history, payment details (processed by our payment provider — we do not store your full card details), and your use of the personal impact dashboard.

Why we collect it

To fulfil your orders, retire your carbon credits and issue certificates, meet our legal invoicing and tax obligations, and — only with your consent — send you marketing updates.

Legal basis

Contract performance (processing your order), legal obligation (tax and accounting records), and legitimate interest (basic store analytics).

How long we keep it

Order and tax records are kept for the period required by Dutch law. Marketing data is kept only with your consent and deleted on request.

Your rights

You can request access to, correction of, or deletion of your data, ask for a copy of it, and object to how it is used. You can also lodge a complaint with the Dutch Data Protection Authority (Autoriteit Persoonsgegevens).

Contact

[Add your support email here]

This policy is a working draft and should be reviewed by qualified counsel — in particular to confirm the payment processor and hosting details of your final setup — before this store goes live.